The sale of products and services remotely and outside commercial establishments have a specific treatment throughout the European Union, all in accordance with the transposition of Directive 2011/83 / EU "Directive on consumer rights" to the national laws of all the member states, in addition to Norway and Iceland. EnEspaña is included in the TRLGDCU “Consolidated text of the general law for the defense of consumers and users” approved by Royal Legislative Decree 1/2007 of November 16.

DIAMOND DYNASTY, S.L. performs all sales in person where the customer can observe the quality of the product, as well as know all the details related to the purchase, including its guarantee.

DIAMOND DYNASTY, S.L. strives to offer quality and guaranteed products, however, in compliance with European Regulation 524/2013 of May 21, on Online Dispute Resolution (RLL), the official website managed by the European Commission aimed at helping consumers and merchants to resolve their disputes extrajudicially and which is mandatory to make available to each client is the following:

https // / odr, with our contact details appearing in the LEGAL NOTICE - USER AGREEMENT section.

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform ( serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.